Technical Support Administrator

BOC IT Solutions (Pvt) Ltd, a fully owned subsidiary of the Bank of Ceylon, is seeking a suitably qualified, experienced, dynamic, and results-oriented professional to fill the position of Technical Support Administrator - ATM on a contract basis.

Position Summary

• Role: Technical Support Administrator - ATM

• Company: BOC IT Solutions (Pvt) Ltd (Subsidiary of Bank of Ceylon)

• Location: Colombo 01, Sri Lanka

• Employment Type: Contract Basis (3-year total contract period, subject to annual performance review)

• Application Deadline: November 25, 2026

Key Responsibilities

• Administer PC, desktop, and ATM/CRM hardware infrastructure.

• Perform hands-on hardware troubleshooting and electronic equipment support.

• Handle internal components of ATM/CRM/CDM systems.

• Operate tools, components, and peripheral accessories while following technical manuals and operational guidelines.

• Research and resolve ATM/CRM and software-related issues effectively.

Candidate Qualifications & Requirements

• Educational Qualifications:

  • Bachelor’s Degree in Information Technology or a related field from a UGC-recognized local or foreign university; OR

  • One (01) year Diploma in Information Technology from a recognized institution (copy must be attached with application).

• Professional Qualifications: Any certification in Microsoft Windows will be an added advantage.

• Work Experience: Minimum of three (03) years of experience in PC, desktop, and ATM/CRM hardware administration, with a good knowledge of internal components and technical protocols.

• Age Limit: 30 years or below as of the closing date.

• Other Attributes: Strong customer service orientation, excellent problem-solving skills, ability to prioritize and execute tasks effectively, and strong written, verbal, and interpersonal communication skills.

Salary & Benefits

• Remuneration: Negotiable; an attractive remuneration package will be offered based on the candidate's profile.

How to Apply

• Submit your application along with photocopies of your birth certificate, National Identity Card, educational certificates, and documents proving experience via registered post or email on or before November 25, 2026.

• Clearly mark the post applied for on the top left-hand corner of the envelope or in the email subject line.

Chief Executive Officer

BOC IT Solutions (Pvt) Ltd.

18th Floor, "BOC Square"

No. 1, Bank of Ceylon Mawatha

Colombo 01, Sri Lanka

Email: career@bocits.lk