To carry out pawning / gold loan transactions as per bank’s policies/procedures and practices
To check accuracy and completeness of all client requests relating to cash, cheques, gold and other over-the-counter services
To assist the branch manager to achieve the branch financial targets
To maintain a stable/healthy gold advance portfolio and achieve the assigned pawning/gold loan budgets
To ensure a higher recovery ratio through customers and to ensure that minimum gold articles are sent for auction
To proactively generate leads for products and services and follow-up for conversion
To actively participate in business promotions and conduct local marketing campaigns and acquire new customers to the bank
As and when required to ensure completion of account opening mandates / customer request / security documents (as applicable) accurately and forward for respective units for processing and safe keeping in a timely manner
Maintain zero-tolerance in respect of adherence to all internal / external audit and regulatory compliance as applicable
Entry Requirements
The Person:
Possess around 2 years of experience in managing gold advances portfolio in a bank or a leading finance company
Should be part qualified in Banking & Finance or an equivalent professional qualification
Be a good team player with excellent communication and interpersonal skills
Attention to detail and be able to work under pressure