Executive – Customer Service (Contract)
Job Description
Company: John Keells Properties
Location: Colombo, Sri Lanka
About Us:
John Keells Properties, a leading entity in the property development and real estate sector in Sri Lanka, is seeking a dedicated Executive – Customer Service to join our iconic project, Cinnamon Life. We are committed to creating innovative spaces that exceed customer expectations and enhance their quality of life.
Job Profile:
- Collaborate with the Sales & Engineering teams to keep customers informed about project updates.
- Manage the customization process in accordance with established guidelines.
- Address customer inquiries and requests promptly and professionally.
- Organize and facilitate site visits for customers.
- Achieve collection targets within the stipulated guidelines.
- Conduct pre-handover inspections of apartments.
- Maintain customer relationships during the defects liability period.
Personal Profile:
- Partially or fully qualified with a Degree/Professional Qualification in a relevant field.
- Minimum of 1 year of experience in a similar role.
- Exceptional communication and interpersonal skills.
How to Apply:
If you meet the above requirements and are excited about this opportunity, please send your CV to hr.jkp@keells.com with the subject line “Executive – Customer Service (Contract).”
Equal Opportunity Employer:
The John Keells Group is an equal opportunity employer. We welcome applications from all suitably qualified individuals to join our team.
By applying, you consent to the processing of your personal information for recruitment purposes and acknowledge that reference checks may be conducted.
Contact Information:
Email: hr.jkp@keells.com
Website: www.johnkeellsproperties.com
Join us at John Keells Properties and be part of a team that is shaping the future of real estate in Sri Lanka!
