Officer – Digital Commerce (Senior Key Account Manager/Senior API Banking)

Job Description

Sydney Bank – One of the leading financial institutions in the country – is looking for a dynamic and growth-oriented professional to join our Digital Commerce team. If you thrive in a collaborative environment and are passionate about innovation in digital banking, this role is for you.

Job Responsibilities

• Drive the adoption and optimization of digital banking solutions to enhance customer experiences.
• Manage key client accounts, ensuring high satisfaction and long-term partnerships.
• Oversee payment reconciliation, settlement processes, and financial reporting.
• Collaborate with cross-functional teams to integrate API banking solutions seamlessly.
• Develop and execute business-driven strategies to expand digital commerce offerings.
• Conduct product testing, stakeholder workshops, and training sessions to promote new digital initiatives.
• Analyze data trends to improve product performance and customer engagement.
• Ensure compliance with industry standards, agreements, and internal policies.

Qualifications & Skills

• Bachelor’s degree in Finance, Business, IT, or a related field.
• Proven experience in digital commerce, API banking, or financial services.
• Strong understanding of payment systems and fintech solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work collaboratively with internal teams and external partners.
• Analytical mindset with a focus on data-driven decision-making.

How to Apply: Submit your CV and a cover letter to [insert email/application link]. Only shortlisted candidates will be contacted.

Join Sydney Bank and be part of a team that’s shaping the future of digital banking!