Customer Service Executive – Production
Job Description
Location: Horana
Industry: Textile and Manufacturing
Job Type: Full-time
About the Role:
We are seeking a dedicated and customer-centric individual to join our client’s team as a Customer Service Executive in the textile and manufacturing industry. This is an excellent opportunity for freshers or those with some experience to gain hands-on experience in warehouse operations and production coordination.
Key Responsibilities:
- Provide exceptional customer service in a fast-paced environment.
- Coordinate production activities and ensure smooth operations.
- Handle order processing and manage customer inquiries.
- Maintain effective communication with clients and internal teams.
Qualifications:
- Degree or Diploma in Business Administration, Supply Chain Management, or a related field.
- Excellent communication skills in English and Sinhala (Tamil would be an added advantage).
- Proficiency in MS Office packages (Excel, Word, Outlook).
- Minimum 1-2 years of experience in customer service, order processing, or production coordination is preferred.
How to Apply:
If you are passionate about delivering exceptional service and meet the above qualifications, we would love to hear from you! Please send your resume to sulanim@jobfactory.lk.
Join Us:
We look forward to your expertise contributing to our team and helping us achieve our goals in the textile and manufacturing industry. Apply today and take the first step towards a rewarding career in customer service and production coordination!
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