Associate/Senior Associate – Mortgage Data Processor

Job Description

Location: Remote (US, UK, and Australia-based clients)

Job Type: Full-Time

About the Role:
H Connect International, a leading BPO company and a subsidiary of the Hirdaramani Group, is seeking an Associate/Senior Associate – Mortgage Data Processor to join our team. This role is crucial for maintaining data integrity, facilitating timely loan processing, and delivering exceptional client service throughout the mortgage process, from initial assessment to final settlement.

Key Responsibilities:

• Serve as the primary point of contact for lenders, managing all communications related to loan applications.
• Proactively gather and provide required documentation and information to lenders, ensuring adherence to their specific requirements.
• Follow up on loan status and address any lender queries or requests promptly.
• Maintain a comprehensive record of all lender interactions.
• Communicate with clients in a professional and courteous manner, providing updates on their loan application status.
• Respond to client inquiries and address any concerns or issues related to the mortgage process.
• Guide clients through the required documentation and ensure they understand the process.
• Maintain and update client databases with accurate and complete information.
• Review and verify the accuracy of customer and account data, identifying and correcting any discrepancies.
• Ensure all data entry is performed with a high level of accuracy and attention to detail.
• Maintain the confidential nature of all client data.
• Manage the end-to-end loan application process, ensuring all necessary documentation is collected and processed efficiently.
• Monitor loan application progress and identify potential delays or issues.
• Address team queries related to loan applications and provide guidance as needed.
• Ensure all actions taken are in compliance with all relevant laws and regulations.
• Facilitate communication between all parties involved in the settlement process.
• Ensure all necessary documentation is provided for settlement.

Requirements:

• Minimum 1–2 years of experience in a similar role (preferred).
• Excellent communication and interpersonal skills, both written and verbal.
• Exceptional attention to detail and accuracy.
• Proficient in data entry and database management.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• An understanding of mortgage loan processing procedures and regulations is beneficial.

What We Offer:

• An inclusive and diverse work environment.
• Opportunities for professional growth and development.
• A chance to work with a leading BPO company with a rich legacy.

How to Apply:
Interested candidates are encouraged to send their CV to careers@hconnectint.com.

Equal Opportunity Employer:
We pride ourselves on being an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note:
Candidate CVs submitted for this position will be added to our talent database. This information may be used to consider you for future suitable job openings within our organization.

Join H Connect International and contribute to the success of our mortgage data processing team!