Assistant Relationship Manager / Executive

November 22, 2025
LKR 100000 - LKR 150000
Application ends: November 25, 2025
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Job Description

Position & Branch

  • Role: Assistant Relationship Manager/Executive
  • Branch: Anuradhapura Branch

Key Requirements (You should ideally:)

  • Possess approximately 6+ years of relevant experience in branch banking with exposure to credit.
  • Possess a degree or full professional qualifications acceptable to the bank.
  • Have good interpersonal and communication skills.
  • Have excellent team working and leadership skills.

Main Responsibilities (You will be mainly responsible for:)

  • Proactively identifying opportunities to grow the assigned portfolio, acquiring new customers, expanding existing relationships, and cross-selling banking products and services.
  • Cultivating and maintaining strong relationships with clients, providing personalized advisory services, and enhancing client loyalty.
  • Ensuring high levels of client satisfaction by delivering excellent service, promptly addressing inquiries, and providing timely and accurate information.
  • Recommending suitable product solutions to clients based on their individual requirements (including deposit products, lending facilities, investment opportunities, and wealth management services).
  • Assisting the Head of the Branch with credit reviews, analyzing performance metrics, identifying risks, and implementing appropriate strategies.
  • Adhering to all regulatory requirements, internal policies, and procedures while conducting business activities.
  • Coordinating with internal and external stakeholders to streamline processes, resolve client issues, and enhance service delivery.
  • Actively participating in business development initiatives, networking events, and promotional activities.
  • Preparing regular reports on portfolio performance, client interactions, business development activities, and other relevant metrics.
  • Being updated on industry trends, market developments, and banking products/services to enhance professional knowledge and skills.

Application Details

  • How to Apply: Send an updated CV or a DFCC Bank application form (downloadable from their website) via e-mail.
  • Email Address: recruit@dfccbank.com
  • Subject Line: Must include the post applied for.
  • Application Deadline: 25 November 2025

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