Job Description
Position & Branch
- Role: Assistant Relationship Manager/Executive
- Branch: Anuradhapura Branch
Key Requirements (You should ideally:)
- Possess approximately 6+ years of relevant experience in branch banking with exposure to credit.
- Possess a degree or full professional qualifications acceptable to the bank.
- Have good interpersonal and communication skills.
- Have excellent team working and leadership skills.
Main Responsibilities (You will be mainly responsible for:)
- Proactively identifying opportunities to grow the assigned portfolio, acquiring new customers, expanding existing relationships, and cross-selling banking products and services.
- Cultivating and maintaining strong relationships with clients, providing personalized advisory services, and enhancing client loyalty.
- Ensuring high levels of client satisfaction by delivering excellent service, promptly addressing inquiries, and providing timely and accurate information.
- Recommending suitable product solutions to clients based on their individual requirements (including deposit products, lending facilities, investment opportunities, and wealth management services).
- Assisting the Head of the Branch with credit reviews, analyzing performance metrics, identifying risks, and implementing appropriate strategies.
- Adhering to all regulatory requirements, internal policies, and procedures while conducting business activities.
- Coordinating with internal and external stakeholders to streamline processes, resolve client issues, and enhance service delivery.
- Actively participating in business development initiatives, networking events, and promotional activities.
- Preparing regular reports on portfolio performance, client interactions, business development activities, and other relevant metrics.
- Being updated on industry trends, market developments, and banking products/services to enhance professional knowledge and skills.
Application Details
- How to Apply: Send an updated CV or a DFCC Bank application form (downloadable from their website) via e-mail.
- Email Address: recruit@dfccbank.com
- Subject Line: Must include the post applied for.
- Application Deadline: 25 November 2025