Junior Executive (Branch Operations) – Customer Conservation Executive

Banking
Dehiattakandiya
March 25, 2025
රු80,000 - රු100,000
Full Time Private
Application deadline closed.

Job Description

Location: Dehiattakandiya
Company: Jobfactory
Employment Type: Full-time

About the Role:

We are seeking a Customer Conservation Executive with prior experience in customer handling, retention, and recovery calls. If you are passionate about engaging with customers and ensuring their satisfaction, this role is perfect for you!

Key Responsibilities:

  • Handle customer inquiries, complaints, and feedback professionally.
  • Focus on customer retention and recovery through effective communication.
  • Ensure smooth branch operations with strong knowledge of processes and documentation.
  • Maintain high standards of customer service at all times.

Requirements:

  • Minimum 1 year of experience in branch operations (mandatory).
  • Strong understanding of branch processes, customer service, and documentation.
  • Excellent communication and interpersonal skills.
  • Motivated, professional, and eager to learn.

How to Apply:

Interested candidates can contact us at:
📞 0112 746 010
✉️ sulanim@jobfactory.lk

Jobfactory – The Rights of the Engine
100% Authorized Company

Join us and be part of a dynamic team dedicated to excellence in customer service and operational efficiency!

Note: Only shortlisted candidates will be contacted.

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