Head of Technical (Insurance)

Job Description

Location: Colombo, Sri Lanka
Company: Delmege Insurance Brokers (Pvt) Ltd
Type: Full-Time

About Delmege Insurance Brokers:
Delmege Insurance Brokers is the number one insurance broker in Sri Lanka, specializing in corporate general and life insurance. We offer comprehensive risk management solutions, customizing insurance portfolios in partnership with trusted insurers. Our dedicated service teams provide ongoing support and efficient claim recovery. We are seeking a highly experienced Technical Head to oversee the technical aspects of our operations in the insurance industry.

Role Overview:
As the Head of Technical, you will be responsible for overseeing underwriting, claims, and technical operations. You will lead and mentor technical and claims teams, negotiate with insurers, and ensure compliance and process efficiency. This role requires in-depth knowledge of the insurance industry, strong leadership skills, and the ability to resolve complex technical challenges.

Key Responsibilities:

• Build and maintain strong relationships with partners while delivering exceptional services to corporate clients.
• Oversee the placement of large and complex commercial risks, ensuring alignment with business goals.
• Ensure accurate risk assessment and underwriting across various insurance products.
• Streamline technical operations and oversee technical audits to maintain quality, compliance, and process efficiency.
• Lead, mentor, and train technical and claims teams.
• Negotiate terms, pricing, and conditions to benefit clients.
• Act as a key expert for resolving complex technical challenges or disputes with insurers.
• Utilize expertise in claims management to support business objectives.
• Develop and implement marketing strategies to promote new insurance products and suggest improvements to existing portfolios.
• Collaborate with clients to deliver tailored risk management strategies.
• Conduct portfolio reviews and gap analyses of insurance programs.
• Deliver presentations on product features, terms, and claim processes to clients.
• Provide day-to-day support for trading teams, including recommending markets and handling individual cases.

Ideal Candidate Should Possess:

• Minimum of 15 years of experience in the insurance industry, with a strong background in underwriting and claims.
• Full or part qualification at the Chartered Insurance Institute UK or any other insurance/risk management-related qualification.
• Proven leadership and team management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Strong analytical skills and attention to detail.
• In-depth understanding of claims management processes and risk mitigation strategies.

Remuneration:
An attractive remuneration package with perquisites awaits the right candidate.

How to Apply:
Please send your CV with the names and addresses of two non-related referees to careers@delmege.com with the post applied marked clearly in the subject line. Applications should reach us within 10 days of this advertisement.

Contact Information:
Delmege Insurance Brokers (Pvt) Ltd
No. 101, Vinayalankara Mawatha,
Colombo 10

Join Delmege Insurance Brokers and lead our technical operations to new heights in the insurance industry!